Hey there! Remember the days when you’d call a company and actually get a real person on the line? Yeah, us too. That’s why at StepUpNow, we’ve kept things personal. Our founder, Sarah, still replies to every single email—no bots, no canned responses. Just real, human conversations.
Honestly, we’ve all been frustrated by those automated systems that make you jump through hoops. So, if you’ve got a question, a suggestion, or just want to chat about your latest order, we’re all ears. Seriously, your feedback? It’s what keeps us improving.
Here’s the thing—we’re not fans of hiding behind layers of customer service. You’ll find our contact details right below, no digging required. And if you’re nearby, drop by our office in Manchester. Coffee’s always on!
Prefer typing? Our Live Chat team is online during business hours. Just look for the little icon in the corner—they’re quick, friendly, and actually know what they’re talking about.
Let’s be real—most companies say they listen, but how many actually do? Last year, a customer’s offhand comment about our packaging led to a complete eco-friendly overhaul. That’s the power of speaking up!
Got an idea? A gripe? Or maybe just a "hey, love what you’re doing"? We’re here for it all. Because at the end of the day, StepUpNow isn’t just our brand—it’s yours too.
P.S. If you’re wondering about that quirky name? It came from Sarah’s habit of literally stepping up onto soapboxes to brainstorm. True story.
